1. Introduction

EaziPost ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: Name, email address, username.
Profile Information: Profile pictures, bio, preferences
Content: Images, videos, text, and other content you upload or create
Payment Information: Billing address, payment method details (processed securely by third-party providers)
Communications: Messages you send to our support team

2.2 Information Collected Automatically

Usage Data: How you interact with our Service, features used, time spent
Device Information: IP address, browser type, operating system, device identifiers
Log Data: Server logs, error reports, performance data
Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2.3 Information from Third-Party Platforms

Social Media Data: When you connect social media accounts, we may access profile information, posting history, and analytics data as necessary to provide our services
Integration Data: Data from connected platforms needed for scheduling and analytics features

3. How We Use Your Information

3.1 Service Provision

Provide, maintain, and improve our Service
Process and schedule your content across connected platforms
Generate analytics and performance insights
Provide customer support and respond to inquiries

3.2 Communication

Send service-related notifications and updates
Respond to your questions and requests
Send marketing communications (with your consent)

3.3 Security and Legal

Protect against fraud, abuse, and security threats
Comply with legal obligations and enforce our Terms of Service
Resolve disputes and protect our rights

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, including:

Cloud hosting providers
Payment processors
Analytics services
Customer support tools

4.2 Connected Platforms

When you use our scheduling features, we share your content with the social media platforms you've connected, as necessary to post your content.

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of EaziPost, our users, or others.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection

5.2 Limitations

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Account Information: You can update your account information through your account settings
Data Access and Portability: You can request access to your personal information and, in some cases, receive a copy in a portable format
Data Correction and Deletion: You can request correction or deletion of your personal information, subject to certain limitations
Marketing Communications: You can opt out of marketing communications by following the unsubscribe instructions in our emails
Cookies: You can control cookies through your browser settings, though this may affect your experience with our Service

7. Data Retention

Active Accounts: We retain your information for as long as your account is active or as needed to provide our Service
Inactive Accounts: We may delete accounts that have been inactive for extended periods, with appropriate notice
Legal Requirements: We may retain certain information longer if required by law or for legitimate business purposes

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

Know what personal information we collect and how it's used
Delete personal information we have collected
Opt out of the sale of personal information (we do not sell personal information)
Non-discrimination for exercising your privacy rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR), including:

Access to your personal information
Rectification of inaccurate information
Erasure of personal information
Restriction of processing
Data portability
Objection to processing

12. Cookies Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our Service.

Types of Cookies We Use

Essential Cookies: Necessary for our Service to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Preference Cookies: Remember your choices and preferences
Marketing Cookies: With your consent, deliver relevant advertisements

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Service after such modifications constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Data Protection Officer (EU residents): [email protected]